The new standard in Digital Primary Care

Connect with your patients like never before with a mobile App dedicated to your GP Surgery, Cluster, PCN or CCG.

Why do GP Surgeries, PCN’s, Federations, CCG’s and Clusters need an App?

Here’s why..

94% of UK adults own a smartphone

Smartphone users spend 90% of their time on mobile apps, rather than a browser

Apps are far easier to access and use for those who are not so tech-savvy. and continue to work when offline.

Mobile app usage is rising while mobile webpage & desktop internet usage continues to fall

93% of app users who receive a push notification through an app access the notification to get more information

Browse the App’s features below

Allow patients to easily register for online services (MHOL, Vision, EMIS, TPP) through the App with ID upload and video verification

Allow patients to book appointment and order repeat medication online

Direct patients to your online triage system

Link to an NHS Symptom Checker

Send patient consent forms and code consent to your clinical system (EMIS, Vision & System One)

Send notifications to your practice population through push notifications

Provide practice information

NHS Health Resources & Localised Services with self-referral

What’s on locally

Link with your networked practices and communicate your work and project to patients through our dedicated Cluster / PCN / CCG page

Social Prescribing, Care Navigation & Patient Signposting

Tiered log in for Practice Managers, Cluster / PCN leads and Care Navigators / Local Area Coordinators

Send notifications to your cluster / PCN population through push notifications

Other Features

Build partnerships with other organisations

National and localised self-referral pathways

Full App usage statistics in your dashboard

My Health Hub

Patients can also manage their own health in the Health Hub section. Click below to see what patients can record in the app.

Here’s what our professional say about us:

On first seeing MySurgeryApp my initial thoughts were, what a great idea to have everything in one place. I was very keen to join the trialling of the App and get it up and running for our patients and practice to benefit.

The App is very easy to set up, add to and includes many functions e.g. what’s on and push notifications allowing you to communicate with patients on a practice and network wide basis.

It has excellent Health Resources for patients and it is very easy to tailor to suit individual practice needs.

Cleon Jones

Practice Manager, The Practice Of Health

What a great app!

We wanted to have a resource that was easy to access by our patients and provided all of the information and access to the practice patients would need whilst being user friendly, and without it being cumbersome for the practice to administer. As a large dispensing practice we particularly wanted to focus initially on attracting as many patients as possible to signing up for MHOL and after just 4 days we have already got over 1000 patients signed up which is fabulous.

A great app, fantastic support to the challenging world of General Practice and allows patients to access services and resources from the practice when it is convenient for them.

Juliet Nixon

Practice General Manager, Llanfyllin Group Practice

We have been fortunate enough to be part of the early stages of the MySurgeryApp deployment. The MySurgeryApp and the back end management of it by the practice has been really easy to get to grips with, easy to use and navigate and allows the practice to communicate urgent messages, or events via push notifications.

The main feature of the App is to consolidate everything into one place for the patient making it easier for them to access our services on a mobile device. We are really impressed with the App and so are our Patient Participation Group who were early adopters.

Gareth Thomas

Practice Manager, West Quay Medical Centre

Here are our partner organisations:

Downloadable Assets

Tell Your Patients About The App

If you would like to order our marketing pack to help communicate your app to patients, please email us at

£170 +VAT (includes delivery charge)

Marketing pack includes:

  • 1 Pop upstand with QR Code for direct App Download
  • 20 xA6 Stickers
  • 5 x A3 Posters
  • 200 Leaflets and Holder

The easiest way to assist patients to download the app onto their smart device is to imbed the iFrame we have created for you. This will build a complete webpage for you. To view the page click this link:

Embed an iFrame onto your website

<iframe src=”” width=”100%” height=”2500″ style=”width:100%;height:90vh;border:none;”></iframe>

How to ember the iFrame onto your webiste

  • Create a new page or edit an existing page on your website
  • You can either click “Source” or sometimes labelled “view HTML”, and paste in the iFrame code supplied
  • Failing that you should contact your web developer who will be able to assist

We have also listed some additional material below which you may want to use.

MySurgeryApp – QR Code

MySurgeryApp – Web Banner

Download App Store Logos

App Store Links

Ask your web developer to attach the following App store links to the Web banner.

Informing Patients By Text


[Insert Surgery Name] now has an app that you can download to your smartphone for free. My Surgery App was developed to help you access our service as quickly as possible, with news updates, access to all online services for appointment booking and medication orders, health resources, video guides, and even lets you manage your own health. You can also submit administrative requests without having to phone us! So download our app today




Erbyn hyn mae gan [Insert Surgery Name] ap y gallwch ei lawrlwytho i’ch ffôn clyfar am ddim. Datblygwyd fy Ap Llawdriniaethau i’ch helpu i gael mynediad i’n gwasanaeth cyn gynted â phosibl, gyda diweddariadau newyddion, mynediad i’r holl wasanaethau ar-lein ar gyfer archebu apwyntiadau ac archebion meddyginiaeth, adnoddau iechyd, canllawiau fideo, a hyd yn oed yn eich galluogi i reoli eich iechyd eich hun. Gallwch hefyd gyflwyno ceisiadau gweinyddol heb orfod ein ffonio! Felly lawrlwythwch ein ap heddiw



160 characters only

Download our practice app to get news updates, online medication orders, manage your health & much more



If posting to social media etc, please include the following links with all images so that patients can click the links to download the app:

Join our Facebook Community User Group

We want to develop our app with your input. That’s why we’ve created a Facebook user community so that you can make suggestions for future developments.